Isac88 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect the personal information of all our Malaysian members.
Six core principles that shape how isac88 handles the personal data of Malaysian members.
All personal data and financial information of isac88 members is protected with 256-bit SSL encryption — the same technology used by leading financial institutions in Malaysia.
Isac88 fully recognises your rights over your own personal data. You may request access to, correction of, or deletion of your data at any time through isac88 support.
Isac88 has never and will never sell, rent, or disclose members' personal data to any third party for marketing purposes without your explicit consent.
Isac88's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that all data processing complies with applicable local laws.
Isac88 only collects data that is strictly necessary to deliver the best service. We do not request information beyond what is required to operate our platform.
In the event of any security incident involving member data, isac88 is committed to notifying affected members within the timeframe required by Malaysian law.
This Privacy Policy ("Policy") is published by isac88 ("we", "Platform", "isac88") to explain how we collect, use, disclose, transfer, and protect your personal information as a member or visitor of the isac88 platform.
This Policy applies to all personal information collected through the isac88 website, isac88 mobile app, email communications, customer support services, and all other touchpoints where isac88 interacts with you. We operate under Malaysia's Personal Data Protection Act 2010 (PDPA) and take our data protection responsibilities seriously.
Isac88 acts as a responsible data processor. We do not collect more information than necessary and always ensure that the data you provide is used only for legitimate, transparent purposes as stated in this Policy.
Isac88 collects various categories of information depending on how you interact with our platform. Generally, the data we collect includes:
| Data Category | Data Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Registration form / KYC |
| Contact Data | Malaysian phone number, email address | Isac88 account registration |
| Financial Data | E-wallet number, bank account holder name | Deposit/withdrawal process |
| Transaction Data | Deposit, withdrawal, and betting history | Automated platform activity |
| Technical Data | IP address, device type, web browser | Automated system logs |
| Usage Data | Games played, active time, clicks | Isac88 platform analytics |
Isac88 does not collect sensitive data such as medical information, political views, or religious beliefs unless required by law or for responsible gambling purposes.
Isac88 uses your personal information for the following legitimate and transparent purposes:
Isac88 will not use your data for any purpose other than those stated above without first obtaining your renewed consent.
Isac88 takes a highly cautious approach to data sharing. We does not sell your personal data. However, there are limited circumstances where isac88 may need to share your information:
Isac88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While isac88 takes all reasonable precautions, no security system is entirely foolproof. We encourage members to play their part in keeping their accounts secure by using strong passwords and not sharing their login credentials.
Isac88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the isac88 website.
Types of cookies used by isac88:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the full functionality of the isac88 platform. isac88's use of cookies is limited to the purposes stated and is not used to track your activity on other websites.
As an isac88 member and Malaysian resident, you have the following rights under the Personal Data Protection Act 2010 (PDPA) and isac88's Privacy Policy:
Request a copy of all personal data isac88 holds about you at any time.
Correct inaccurate or incomplete data via your account settings or by contacting isac88 support.
Request the deletion of your data under certain circumstances, subject to legal requirements.
Opt out of having your data processed for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format for portability.
Request restrictions on the processing of your data under certain legally recognised circumstances.
To exercise any of the above rights, please contact the isac88 support team via live chat or email at privacy@isac88.biz. isac88 will process your request within 30 working days and may require identity verification before fulfilling it.
Isac88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by Malaysian law. General retention guidelines are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration information | Throughout the active account period + 5 years | AML legal requirements |
| Financial transaction records | 7 years after the transaction | Tax & legal requirements |
| Game history | 3 years after last play | Operational & audit requirements |
| Support communication records | 2 years after settlement | Service improvement |
| System access logs | Rolling 12 months | Security & fraud detection |
| KYC Documents | 5 years after account closure | AML/PDPA Compliance |
Once the retention period has expired, isac88 will securely destroy or anonymise your personal data using industry-recognised methods to ensure it cannot be recovered.
Isac88 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect, store, or process personal data belonging to minors.
Should isac88 discover that personal information of a minor has been collected without our knowledge, we will immediately take the following steps:
Parents or guardians who believe their underage child has registered an isac88 account, please contact us immediately at support@isac88.biz for immediate action.
Isac88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business operations, technology, legal requirements or industry best practices in data protection.
When significant changes occur, isac88 will:
Continued use of the isac88 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. If you do not agree with any changes, please stop using isac88 and contact our support team to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way isac88 handles your personal data, please contact us through the following channels:
Isac88 protects your privacy with 256-bit SSL encryption and complies with Malaysia's PDPA. Play with peace of mind — your data is our priority.