Terms & Conditions isac88 – Malaysia Platform Rules & Policies

1Introduction

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member") and isac88 ("Platform", "We", "isac88"). This document governs your use of all services provided by isac88, including online casino, Sports Betting, e-sports betting, and all games available on our platform.

Isac88 operates as an online entertainment platform dedicated exclusively to eligible Malaysian players. We are committed to providing a safe, fair, and responsible service to all our members.

By accessing the isac88 website, registering an account, or using any of our services, you confirm that you have read, understood, and agreed to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, please discontinue your use of the isac88 platform immediately.

2Member Eligibility

To register and use isac88 services, you must meet all of the following requirements without exception:

• Aged 18 years of age and above at the time of registration. isac88 strictly prohibits participation from underage individuals.
• Must be an individual residing or domiciled in Malaysia.
• Must have full legal capacity to enter into a binding agreement under Malaysian law.
• Not be an employee, contractor, agent, partner, or immediate family member of any isac88 employee.
• Not enrolled in any voluntary or legally mandated self-exclusion programme.

3Account Registration

Each individual is only permitted to register one (1) isac88 account only. Registering multiple accounts using the same name, phone number, IP address, or payment method is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any remaining balance.

During registration, you are required to provide accurate, truthful, and complete information. The details required include:

• Full name as stated on your Malaysian identity card (MyKad)
• A valid and active Malaysian mobile phone number
• An active email address (if required)
• A strong and unique password for your isac88 account

Isac88 reserves the right to request identity verification documents at any time, including a copy of your MyKad, bank slip, or other supporting documents for verification purposes (Know Your Customer / KYC). Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure.

4Deposit & Payment Methods

Isac88 supports a wide range of popular and secure payment methods in Malaysia. All deposits must be made using a payment method registered in the member's own name. Third-party deposits are strictly prohibited.

Accepted deposit methods at isac88 are:

• Touch 'n Go eWallet – Instant deposit, minimum RM 30
• GrabPay – Instant deposit, minimum RM 30
• Boost – Instant deposit, minimum RM 30
• ShopeePay – Instant deposit, minimum RM 30
• DuitNow (Direct Transfer) – Processed within 5 minutes
• FPX – Maybank2u – Internet banking, minimum RM 30
• FPX – CIMB Clicks – Internet banking, minimum RM 30

Isac88 reserves the right to decline or cancel any deposit suspected of involving illicit funds, fraud, or activities that violate Malaysian law. Completed deposits are non-refundable except under exceptional circumstances approved by isac88 management.

5Withdrawal Policy

Isac88 members may request a withdrawal at any time, provided all of the following conditions are fully met:

• The minimum withdrawal amount is RM 50 per transaction
• The member's account must have completed the full identity verification (KYC) process
• Any bonus received must meet the rollover requirement before a withdrawal can be processed
• Withdrawals can only be made to the same payment method used for the original deposit (for anti-money laundering security purposes)
• First-time withdrawals require up to 3 working days for processing and verification purposes

Once an account is verified, the standard withdrawal processing times at isac88 are:

• Touch 'n Go eWallet / GrabPay / Boost / ShopeePay: Within 1–4 hours
• DuitNow / FPX to bank account: Within 1–24 business hours
• isac88 VIP Member: Express withdrawals processed within 30 minutes

6Bonus & Promotions Policy

Isac88 offers a variety of bonuses and promotions from time to time to eligible members. All bonuses are subject to rollover requirements and the specific terms stated in each promotion. The following general rules apply to all isac88 bonuses:

• Each bonus comes with a rollover requirements vary — please read the bonus terms carefully before claiming
• Bonuses may only be claimed once per offer unless otherwise stated
• Bonuses cannot be transferred between accounts or redeemed for cash directly without fulfilling the rollover requirement
• Isac88 reserves the right to withdraw or modify any bonus without prior notice if abuse or fraud is suspected
• Members found using multiple accounts to claim bonuses will have their bonus privileges revoked and the accounts in question will be closed
• Each bonus is valid for the duration stated in its respective promotion terms — expired bonuses cannot be used

For more information on the isac88 VIP Rewards programme, which offers weekly cashback, exclusive bonuses, and express withdrawals, please visit the VIP Rewards us.

7Game Rules

All games available on isac88 — including slots, live casino, blackjack, baccarat, roulette, and other table games — use an independently certified Random Number Generator (RNG) to ensure fair outcomes on every round.

• Minimum and maximum bet limits vary by game type and are displayed within the respective game interface
• In the event of a technical disruption during gameplay, isac88 reserves the right to void the affected round and refund the wager
• The outcome of all games on isac88 is final and cannot be disputed unless a verified technical fault is proven
• The use of automated software, bots, or any system designed to manipulate gameplay is strictly prohibited and may result in a permanent ban
• For isac88 Live Casino games, members are required to conduct themselves respectfully towards dealers and fellow members. Inappropriate language will result in a ban from the table concerned

8Account Security & Responsibility

The security of your isac88 account is a shared responsibility between you and us. isac88 uses 256-bit SSL encryption to protect all communications and transactions; however, there are responsibilities you must uphold as a member:

• Keep your username and password confidential — do not share them with anyone
• Use a strong, unique password for your isac88 account and change it regularly
• Always log out of your isac88 account when using a public or shared device
• Report to the isac88 support team immediately if you suspect any unauthorised access to your account
• Isac88 will never ask for your password via email, live chat, or phone call

Isac88 is not liable for any losses resulting from unauthorised access caused by a member's failure to safeguard their login credentials.

9Sports Betting & Esports

The isac88 Odds & Esports section covers a wide range of sports including the Malaysia Super League, EPL, BWF World Tour badminton, MLBB, and more. The following rules apply specifically to sports betting on isac88:

• All confirmed bets are final and cannot be cancelled once the match has started
• Isac88 reserves the right to void or suspend bets if a match is postponed or cancelled by the official organiser
• For matches terminated before full time, the outcome will be determined based on the score at the time of official stoppage
• In-Play bets (placed while a match is in progress) are final once accepted by the isac88 system
• Isac88 reserves the right to limit or reject any bet suspected of match manipulation without providing an explanation
• Odds displayed are subject to change until the bet is confirmed by the system

10Responsible Gaming

Isac88 takes responsible gaming seriously. We believe online entertainment should remain an enjoyable activity and should never become a source of financial stress or personal difficulties. To support this, isac88 provides the following tools for all members:

• Daily/Weekly/Monthly Deposit Limits: Set your maximum deposit limit via your account settings
• Loss Limit: Set a maximum loss amount within a specified period
• Game Break: Suspend your account for a period of 24 hours, 7 days, 30 days, or 90 days
• Self-Exclusion: Permanently close your isac88 account if you feel it is necessary to do so
• Reality Check: Set periodic reminders while playing on isac88

If you or someone you know is struggling with a gambling problem, please contact the Malaysia Problem Gambling Helpline or seek support through the Responsible Gaming isac88.

11Account Closure & Suspension

Isac88 reserves the right to close or suspend any member account without prior notice under the following circumstances:

• Breach of any section of these Terms & Conditions
• Fraud, involvement in money laundering, or any other illegal activity
• Registering multiple accounts or abusing the isac88 bonus system
• Providing false information during registration or the KYC process
• Use of automated software or unauthorised methods to manipulate games
• Disruptive or disrespectful behaviour towards other members or isac88 staff

Members who wish to voluntarily close their account may do so through account settings or by contacting the isac88 support team via live chat or email at support@isac88.biz.

12Amendments to Terms & Conditions

Isac88 reserves the right to modify, add or remove any part of these Terms & Conditions at any time without prior notice. Any amendments will take effect immediately upon publication on the isac88 website.

It is the member's responsibility to review these Terms & Conditions periodically to stay informed of any updates. Continued use of the isac88 platform after any changes are published constitutes your acceptance of the updated terms.

For any enquiries regarding these Terms & Conditions, please contact the isac88 support team via:

• Live Chat: Available 24 hours a day, 7 days a week on the isac88 platform
• Email: support@isac88.biz — Response within 24 business hours